Client Overview:
- A manufacturing company producing industrial machinery and equipment.
- Provides detailed technical guides for assembly, maintenance, and troubleshooting.
Challenge:
- Inconsistent format and content quality across different technical guides.
- Difficulty for technicians to quickly find relevant information.
- Need to translate guides into multiple languages for global operations.
Solution:
- Established a standardized template for all technical guides to ensure consistency.
- Revised and updated content to ensure accuracy and clarity.
- Included detailed diagrams, flowcharts, and step-by-step instructions to aid technicians.
- Coordinated with translation services to provide guides in multiple languages.
Results:
- Improved consistency and quality across all technical guides.
- Enhanced efficiency for technicians, reducing downtime and errors.
- Faster access to relevant information through a standardized format.
- Successful translation of guides, supporting global operations and improving usability.