Automating Regression Testing for a CRM System

Automating Regression Testing for a CRM System

Client Overview:

  • A company providing customer relationship management (CRM) solutions for businesses.
  • Offers a feature-rich platform for managing customer interactions and data.

Challenge:

  • Time-consuming and labor-intensive regression testing process.
  • Frequent software updates requiring extensive retesting to ensure stability.
  • Difficulty in maintaining test coverage and accuracy with manual testing.

Solution:

  • Developed and implemented an automated regression testing framework using industry-standard tools.
  • Created a comprehensive suite of automated tests covering critical functionalities and workflows.
  • Integrated automated tests into the CI/CD pipeline to ensure continuous testing with every code change.
  • Provided training and support to the QA team for maintaining and expanding the automated test suite.

Results:

  • 70% reduction in time spent on regression testing.
  • Increased test coverage and accuracy, leading to higher product quality.
  • Faster identification and resolution of issues, reducing the time to market for updates.
  • Improved efficiency and productivity of the QA team, allowing them to focus on more complex testing scenarios.

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